APA
Inman R. P., ARA/Wharton Conference on the Future of the service economy (1982): University of Pennsylvania, . (1985). Managing the service economy. New York: Cambridge University Press.
Chicago
Inman Robert P, ARA/Wharton Conference on the Future of the service economy (1982): University of Pennsylvania, . 1985. Managing the service economy. New York: Cambridge University Press.
Harvard
Inman R. P., ARA/Wharton Conference on the Future of the service economy (1982): University of Pennsylvania, . (1985). Managing the service economy. New York: Cambridge University Press.
MLA
Inman Robert P, ARA/Wharton Conference on the Future of the service economy (1982): University of Pennsylvania, . Managing the service economy. New York: Cambridge University Press. 1985.