Managing crises before they happen :

Mitroff, Ian I.

Managing crises before they happen : what every executive and manager needs to know about crisis management / Ian I. Mitroff and Gus Anagnos. - New York : AMACOM, c2001. - xiii, 172 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0814405630

00030632


Crisis management.
Communication in organizations.
Strategic planning.

HD49 / .M5678 2001

658.4/056