Strategy maps :
Kaplan, Robert S.
Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton. - Boston : Harvard Business School Press, c2004. - xviii, 454 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
1591391342 (alk. paper)
2003024059
Strategic planning.
Intangible property--Management.
Human capital.
Management.
HD30.28 / .K35443 2004
658.4/012
Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton. - Boston : Harvard Business School Press, c2004. - xviii, 454 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
1591391342 (alk. paper)
2003024059
Strategic planning.
Intangible property--Management.
Human capital.
Management.
HD30.28 / .K35443 2004
658.4/012