APA
Morfaw J. N., . (2006). Total quality management. Lanham, MD: University Press of America.
Chicago
Morfaw John Ngosong, . 2006. Total quality management. Lanham, MD: University Press of America.
Harvard
Morfaw J. N., . (2006). Total quality management. Lanham, MD: University Press of America.
MLA
Morfaw John Ngosong, . Total quality management. Lanham, MD: University Press of America. 2006.