Education and research for marketing and quality management in libraries :

Education and research for marketing and quality management in libraries : satellite meeting, Qu�bec, August 14-16 Ao�t 2001 / Formation et la recherche sur le marketing et la gestion de la qualit� en biblioth�que edited by R�jean Savard = La formation et la recherche sur le marketing et la gestion de la qualit� en biblioth�que : colloque satellite, Qu�bec, August 14-16 Ao�t 2001 / edit� par R�jean Savard. - M�nchen : K.G. Saur, 2002. - x, 326 p. : ill. ; 22 cm. - IFLA publications 99 0344-6891 ; .

"International Federation of Library Associations and Institutions."

Includes bibliographical references.


Articles in English and French.

359821829X (acid-free paper)

2003502630

963084798 GyFmDB


Libraries--Marketing--Congresses.
Libraries--Quality control--Congresses.
Library education--Congresses.
Biblioth�ques--Marketing--Congr�s.
Biblioth�ques--Normes--Congr�s.
Biblioth�ques--Qualit�--Contr�le--Congr�s.
Marketing--Congr�s.

Z716.3 / .E32 2002