APA
Sutherland J., Canwell D., . (2004). Key concepts in operations management. New York: Palgrave Macmillan.
Chicago
Sutherland Jonathan, Canwell Diane, . 2004. Key concepts in operations management. New York: Palgrave Macmillan.
Harvard
Sutherland J., Canwell D., . (2004). Key concepts in operations management. New York: Palgrave Macmillan.
MLA
Sutherland Jonathan, Canwell Diane, . Key concepts in operations management. New York: Palgrave Macmillan. 2004.