APA
Brown L. D., University Research Corporation, . (1992). Assessing the quality of service. : URCCHS.
Chicago
Brown Lori DiPrete, University Research Corporation, . 1992. Assessing the quality of service. : URCCHS.
Harvard
Brown L. D., University Research Corporation, . (1992). Assessing the quality of service. : URCCHS.
MLA
Brown Lori DiPrete, University Research Corporation, . Assessing the quality of service. : URCCHS. 1992.