Impact of mobile phone network providers' service quality of customer satisfaction among students in a selected university in Arusha, Tanzania
Banda, Mellayie
Impact of mobile phone network providers' service quality of customer satisfaction among students in a selected university in Arusha, Tanzania by Mellayie Banda - University of Eastern Africa, Baraton June 2017 - xii, 97 leaves ill. 30 cm.
A thesis submitted to the Department of Management School of Business University of Eastern Africa, Baraton. In partial fulfillment of the requirement for the Degree of Master of Business Administration (Marketing and Human Resource Management) by Banda, Mellayie, June 2017
Includes bibliographical references
Consumer satisfaction -- Mobile phone networks
Consumer satisfaction -- Mobile phones -- University students, Tanzania -- Thesis
Impact of mobile phone network providers' service quality of customer satisfaction among students in a selected university in Arusha, Tanzania by Mellayie Banda - University of Eastern Africa, Baraton June 2017 - xii, 97 leaves ill. 30 cm.
A thesis submitted to the Department of Management School of Business University of Eastern Africa, Baraton. In partial fulfillment of the requirement for the Degree of Master of Business Administration (Marketing and Human Resource Management) by Banda, Mellayie, June 2017
Includes bibliographical references
Consumer satisfaction -- Mobile phone networks
Consumer satisfaction -- Mobile phones -- University students, Tanzania -- Thesis