The voice of authority : 10 communication strategies every leader needs to know /

Booher, Dianna Daniels.

The voice of authority : 10 communication strategies every leader needs to know / Dianna Booher. - New York : McGraw-Hill, c2007. - vi, 212 p. : ill. ; 22 cm.

Includes bibliographical references (p. 197-202) and index.

Introduction: there is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- End notes -- Bibliography -- Index -- About the author.

0071486690 (alk. paper)

2007000671


Communication in management.
Leadership.

HD30.3 / .B664 2007

658.4/5