5S for service organizations and offices : a lean look at improvements /

Sarkar, Debashis.

5S for service organizations and offices : a lean look at improvements / Five S for service organizations and offices Debashis Sarkar. - Milwaukee, Wis. : ASQ Quality Press, 2006. - xv, 128 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references (p. 122-123) and index.

5S demystified -- Prerequisites for deployment -- Deployment steps -- Enablers for sustenation, measures of performance, and approach to deployment -- Certification -- Challenges in deployment and root causes of workplace disorganization -- Appendices (also on accompanying cd-rom) -- Appendix A File label-box files -- Appendix B File label-flat files and registers -- Appendix C Kanban card -- Appendix D Period sticker -- Appendix E Key label -- Appendix F Tray label -- Appendix G Blue tag -- Appendix H Blue tag register-review format -- Appendix I Blue tag register -- Appendix J Master index -- Appendix K Location index -- Appendix L Ownership matrix -- Appendix M Need-want matrix-deployment -- Appendix N Need-want matrix -- Appendix O Autonomous maintenance calendar -- Appendix P Bin card.

0873896777 (alk. paper) 9780873896771

2005024847


Service industries--Management.
Service industries--Quality control.
Office management.

HD9980.5 / .S265 2006

651