The mediation process : practical strategies for resolving conflict /

Moore, Christopher W., 1947-

The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - 3rd ed. - San Francisco : Jossey-Bass, c2003. - xvi, 599 p. : ill. ; 23 cm.

Includes bibliographical references (p. 521-548) and indexes.

0787964468 (pbk. : alk. paper)

2003001775


Mediation.
Conflict management.

HM1126 / .M667 2003

303.6/9