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Customer relationship management : concepts and technologies / Francis Buttle.

By: Material type: TextTextPublication details: Amsterdam ; London : Butterworth-Heinemann, 2009.Edition: 2nd edDescription: xix, 500p. : col., ill. ; 23 cmISBN:
  • 9781856175227
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Holdings
Item type Current library Home library Call number Status Barcode
Books Books Main Campus Library University of Eastern Africa, Baraton HF 5415.5 .B87 2009 (Browse shelf(Opens below)) Available 74563
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HF 5415.32 .H69 2001 Consumer behavior / HF 5415.32 .M33 2002 Cases in consumer behavior / HF 5415.33 .U6 H38 1989 Consumer behaviour : HF 5415.5 .B87 2009 Customer relationship management : HF 5415.5 .J69 1999 Smart things to know about customers / HF 5415.7 .B66 1978 Logistical management : HF 5415.7 .D368 2008 International logistics :

Includes bibliographical references and index.

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