TY  - BOOK
AU  - Booher,Dianna Daniels
TI  - Communicate with confidence: how to say it right the first time and ever time 
SN  - 0070064555
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
KW  - Oral communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index; Open access
ER  -