TY - BOOK AU - Dowling,Grahame R.(Grahame Robert) TI - Creating corporate reputations: identity, image, and performance SN - 0199252203 PY - 2001/// CY - Oxford ; New York PB - Oxford University Press KW - Corporate image KW - Corporations KW - Public relations KW - Case studies KW - Brand name products KW - Management N1 - Includes bibliographical references and index; Open access ER -