Stielstra, Greg. <br/><br/>
PyroMarketing :  the four-step strategy to ignite customer evangelists and keep them for life / 
Greg, Stielstra. 
 - 1st edition. 
 - New York :  Harper Business,  c2005. 
 - x, 238p :  ill ;  21cm. 
<br/><br/>Includes bibliographical references (p. 231-238) 
<br/><br/> Open access. 
<br/><br/><label>ISBN: </label>0060776706 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing.