Hughes, Arthur Middleton. The complete database marketer : second-generation strategies and techniques for tapping the power of your customer database / Arthur M. Hughes. - 2nd ed. - New York : McGraw-Hill, 1996. - xi, 610p ; 23 cm. Includes index. Open access. ISBN: 1557388938 LCCN: 9521714 Subjects--Topical Terms: Database marketing.