Essentials of corporate communication : implementing practices for effective reputation management /
Cees B.M. van Riel and Charles J. Fombrun.
- London ; New York : Routledge, 2007.
- xvi, 306 p. : ill. ; 24 cm.
Includes bibliographical references (p. [284]-301) and index.
Introduction : the communication system -- What is corporate communication? -- From communication to reputation -- Creating identity and identification -- Measuring corporate identity -- Communicating with the corporate brand -- Developing a reputation platform -- Expressing the company -- Communicating with key stakeholders -- Assessing the effectiveness of corporate communication -- Applied reputation research -- Organizing corporate communication.