Barton, Laurence, 1956-

Crisis leadership now : a real-world guide to preparing for threats, disaster, sabotage, and scandal / Laurence Barton. - New York : McGraw-Hill, c2008. - ix, 346 p. : ill. ; 24 cm.

Includes bibliographical references (p. 323-329) and index.

Secure thy workplace! -- Managing threats and workplace violence -- Threat and violence response model -- Negligent hiring and the role of human resources -- Crisis prevention objectives diagram -- Managing health crises : pandemics and viruses-- Stormy weather : Katrina, earthquakes, floods, and tsunamis -- Industrial and environmental disasters -- Terrorism : when "their" problem becomes your nightmare -- Sabotage : the undisclosed crime -- Communicating when it's code red -- Crisis prevention and response : picking an consultant -- They did it right : the crisis-ready company -- Lessons from history -- Assessing your crisis risk : overview -- The two-phase crisis coach -- Crisis response and recovery : the 40-page plan -- Ten pillars of business continuity -- Closing thoughts.

9780071498821 (hbk.) 0071498826 (hbk.)

2007040363

GBA787967 bnb

014234988 Uk


Leadership.
Crisis management.

HD57.7 / .B369 2008

658.4/092