Held, Gilbert,  1943- <br/><br/>
Quality of service in a Cisco networking environment / 
Gilbert Held. 
 - Chichester :  Wiley,  2002. 
 - xix, 184p :  ill. ;  26 cm. 
<br/><br/>Includes index. 
<br/><br/> Open access. 
<br/><br/><label>ISBN: </label>0470844256 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks--Reliability.<br/>Computer networks--Management.<br/>Quality control.