TY  - BOOK
AU  - Maxwell,John C.
TI  - Everyone communicates, few connect: what the most effective people do differently 
SN  - 9780785214250
AV  - HF5718 .M387 2010
U1  - 650.1/3 22
PY  - 2010///
CY  - Nashville, Tenn.
PB  - Thomas Nelson
KW  - Business communication
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Includes bibliographical references; Connecting increases your influence in every situation -- Connecting is all about others -- Connecting goes beyond words -- Connecting always requires energy -- Connecting is more skill than natural talent -- Connectors connect on common ground -- Connectors do the difficult work of keeping it simple -- Connectors create an experience everyone enjoys -- Connectors inspire people -- Connectors live what they communicate
UR  - http://www.loc.gov/catdir/enhancements/fy1012/2009051528-d.html
ER  -