Booher, Dianna Daniels. <br/><br/>
The voice of authority :  10 communication strategies every leader needs to know / 
Dianna Booher. 
 - New York :  McGraw-Hill,  c2007. 
 - vi, 212 p. :  ill. ;  22 cm. 
<br/><br/>Includes bibliographical references (p. 197-202) and index. 
<br/><br/>Introduction: there is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- End notes -- Bibliography -- Index -- About the author. 
<br/><br/><label>ISBN: </label>0071486690 (alk. paper) 
<br/><br/><label>LCCN: </label>2007000671 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Leadership.
<br/><br/><label>LC Class. No.: </label>HD30.3  / .B664 2007 
<br/><br/><label>Dewey Class. No.: </label>658.4/5