TY - BOOK AU - Hogan-Garcia,Mikel TI - The four skills of cultural diversity competence: a process for understanding and practice SN - 9780495007791 AV - HM1211 .H64 2007 PY - 2007/// CY - Belmont, CA PB - Thomson Brooks/Cole KW - Intercultural communication KW - Cross-cultural orientation KW - Multiculturalism KW - Culture conflict KW - Interpersonal communication N1 - Includes bibliographical references (p. 135-143) and index ER -