TY  - BOOK
AU  - Hogan-Garcia,Mikel
TI  - The four skills of cultural diversity competence: a process for understanding and practice 
SN  - 9780495007791
AV  - HM1211 .H64 2007
PY  - 2007///
CY  - Belmont, CA
PB  - Thomson Brooks/Cole
KW  - Intercultural communication
KW  - Cross-cultural orientation
KW  - Multiculturalism
KW  - Culture conflict
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 135-143) and index
ER  -