Hoyle, David.

Quality : management essentials / Management essentials David Hoyle. - 1st ed. - Oxford ; Burlington, MA : Butterworth-Heinemann, 2007. - ix, 212 p. : ill. ; 24 cm.

Includes bibliographical references (p. [203]-205) and index.

0750667869 (pbk.) 9780750667869 (pbk.)

2007297104

GBA685922 bnb

013572969 Uk


Quality control.
Total quality management.
ISO 9000 Series Standards.

TS156 / .H693 2007

658.4013