TY  - BOOK
AU  - Hoyle,David
TI  - Quality: management essentials 
SN  - 0750667869 (pbk.)
AV  - TS156 .H693 2007
U1  - 658.4013 22
PY  - 2007///
CY  - Oxford, Burlington, MA
PB  - Butterworth-Heinemann
KW  - Quality control
KW  - Total quality management
KW  - ISO 9000 Series Standards
N1  - Includes bibliographical references (p. [203]-205) and index
UR  - http://www.loc.gov/catdir/enhancements/fy0726/2007297104-d.html
ER  -