Mogaka, Elkanah Ombiro <br/><br/>
Customer care practices influencing customer loyalty in Seventh-Day Adventist church's guest houses in Kenya 
by Elkanah Ombiro Mogaka 
 -  -  December, 2018 
 - xi, 117 leaves  ill.  30 cm. 
<br/><br/> A thesis submitted to the Department of Management School of Business University of Eastern Africa, Baraton in partial fulfillment of the requirements for the Degree of Master of Business Administration (Marketing and Management) by Mogaka, Elkanah Ombiro, December 2018 
<br/><br/>Includes bibliographical references  
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer care -- Seventh-day Adentist Church -- Kenya<br/>Customers<br/>Bed and breakfast accomodations -- Kenya -- Thesis