Includes bibliographical references and index.

Why CRM? Empirical and theoretical bases of human factors training / Robert L. Helmreich and H. Clayton Foushee -- Teamwork and organizational factors / Frank J. Tullo -- Crews as groups: their formation and their leadership / Robert C. Ginnett -- Communication and Crew Resource Management / Barbara G. Kanki -- Flight crew decision-making / Judith Orasanu-Engel and Kathleen L. Mosier -- CRM (nontechnical) skills: a European perspective / Rhona Flin -- Crew Resource Management and individual resilience / Wayne L. Martin -- Crew Resource Management, risk, and safety management systems / Thomas R. Chidester and José Anca -- The design, delivery, and evaluation of Crew Resource Management training / Pamela Farago, Marissa L. Shuffler and Eduardo Salas -- The line oriented flight training: a practical guide for developers / Robert W. Koteskey, Charles Hagan and Eric T. Lish -- Line operations simulation development tools / Michael Curtis and Florian Jentsch -- Crew Resource Management and line operations safety audit / Bruce A. Tesmer -- Maintenance resource management for technical operations / Manoj S. Patankar -- Flight and cabin crew teamwork: improving safety in aviation / Candance K. Kolander -- The migration of Crew Resource Management training / Brenton J.H. Hayward, Andrew R. Lowe and Matthew J.W. Thomas -- A regulatory perspective / Kathy H. Abbott -- A regulatory perspective II / Douglas R. Farrow -- The accident investigator's perspective / Robert L. Sumwalt, Katherine A. Lemos, Ph.D and Ryan McKendrick, Ph.D -- The military perspective / Paul O'Connor, Robert G. Hahn, Robert Nullmeyer and Gregg Montijo -- Cultural issues and Crew Resource Management training / José Anca -- Airline pilots, training, and CRM in today's environment / Linda M. Orlady -- The future of CRM / Thomas R. Chidester, Barbara G. Kanki and José Anca.