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Customer service in the information environment / Guy St. Clair. Series: Information services management
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: London : Bowker-Saur, 1993
Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: Z 674.4 .S8 1993, ...

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2.
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Power and influence : enhancing information services within the organization / Guy St. Clair. by Series: Information services management
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: London : Bowker-Saur, 1994
Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: Z 674.5 .U5 S7 1994, ...

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