000			02071cam a22004094a 4500
001			rea00041480
005			20190703235926.0
008			100623s2004 maua e b 001 0 eng
010			_a 2003024059
020			_a1591391342 (alk. paper)
035			_z13391901
039			_a41151 _cTLC
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD30.28 _b.K35443 2004
082	0	0	_a658.4/012 _222
100	1		_aKaplan, Robert S.
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton.
260			_aBoston : _bHarvard Business School Press, _cc2004.
300			_axviii, 454 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
650		0	_aStrategic planning.
650		0	_aIntangible property _xManagement.
650		0	_aHuman capital.
650		0	_aManagement.
700	1		_aNorton, David P., _d1941-
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0410/2003024059.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925	0		_aacquire _b2 shelf copies _xpolicy default
949			_aBMAIN _cHD30.28 _d.K35443 2004 c.1 _g75042 _5N
949			_aBMAIN _cHD30.28 _d.K35443 2004 c.2 _g75043 _5N
955			_ese20 2003-11-03; To Dewey _fCIP ver. sb03 2004-03-16, to BCCD
961			_t1
999			_c16104 _d16104