| 000 | 01334cam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | 15517659 | ||
| 003 | OSt | ||
| 005 | 20210330075507.0 | ||
| 008 | 081110s2009 enka b 001 0 eng | ||
| 010 | _a 2008046091 | ||
| 020 | _a9780199544509 | ||
| 020 | _a0199544506 | ||
| 035 | _a(OCoLC)ocn244416775 | ||
| 040 |
_aDLC _cDLC _dBTCTA _dBAKER _dYDXCP _dBWKUK _dBWK _dCDX _dOCLCQ _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.5 _b.P54 2009 |
| 082 | 0 | 0 |
_a658.8/12 _222 |
| 100 | 1 | _aPiercy, Nigel. | |
| 245 | 1 | 0 |
_aStrategic customer management : _bstrategizing the sales organization / _cNigel F. Piercy and Nikala Lane. |
| 260 |
_aOxford ; _aNew York : _bOxford University Press, _c2009. |
||
| 300 |
_axvi, 321 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. |
|
| 650 | 0 | _aCustomer services. | |
| 700 | 1 | _aLane, Nikala. | |
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0912/2008046091-b.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0912/2008046091-d.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c41048 _d41048 |
||