The innovation edge : (Record no. 13909)

MARC details
000 -LEADER
fixed length control field 01166nam a2200325 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0939246414
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of effort used to assign subject headings TLC
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bernard, William.
245 14 - TITLE STATEMENT
Title The innovation edge :
Remainder of title creating strategic breakthroughs using the voice of the customer /
Statement of responsibility, etc. William Bernard and Thomas F. Wallace.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Essex Junction, VT :
Name of publisher, distributor, etc. Omneno,
Date of publication, distribution, etc. 1994.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 180 p. :
Other physical details ill. ;
Dimensions 23 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
506 ## - RESTRICTIONS ON ACCESS NOTE
Terms governing access Open.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical subject Customer services
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical subject Consumer satisfaction.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical subject Organizational effectiveness.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical subject Creative ability in business.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Wallace, Thomas F. , jt. author.
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
a BMAIN
c HF5415.5
d .B368 1994 c1
g 52059
5 N
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
a BMAIN
c HF5415.5
d .B368 1994 c2
g 52060
5 N
961 ## -
-- 1
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     University of Eastern Africa, Baraton Main Campus Library Main Stack 18.06.2019   HF 5415.5 .B368 1994 c1 52059 18.06.2019 1 18.06.2019 Books
    Library of Congress Classification     University of Eastern Africa, Baraton Main Campus Library Main Stack 18.06.2019   HF 5415.5 .B368 1994 c2 52060 23.07.2019 2 18.06.2019 Books