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Customer relationship management : a global perspective / by Gerhard Raab ... [et al.].
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TextPublication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008.Description: ix, 204 p. : ill. ; 24 cmISBN: - 9780754671565 (alk. paper)
- 658.8/12 22
- HF5415.5 .C83625 2008
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Main Campus Library | University of Eastern Africa, Baraton | Main Stack | HF 5415.5 .C83625 2008 c.1 (Browse shelf(Opens below)) | 1 | Available | 71753 | |
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Main Campus Library | University of Eastern Africa, Baraton | Main Stack | HF 5415.5 .C83625 2008 c.2 (Browse shelf(Opens below)) | 2 | Available | 71754 | |
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Main Campus Library | University of Eastern Africa, Baraton | Main Stack | HF 5415.5 .C83625 2008 c.3 (Browse shelf(Opens below)) | 3 | Available | 72714 |
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| HF 5415.5 .B37 1995 c1 World-class customer satisfaction / | HF 5415.5 .B37 1995 c2 World-class customer satisfaction / | HF 5415.5 .B37 1995 c3 World-class customer satisfaction / | HF 5415.5 .C83625 2008 c.1 Customer relationship management : | HF 5415.5 .C83625 2008 c.2 Customer relationship management : | HF 5415.5 .C83625 2008 c.3 Customer relationship management : | HF5415.5.P54 2009 Strategic customer management : strategizing the sales organization / |
Includes bibliographical references and index.
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