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Assessment of impact of selected quality management system elements on effectiveness in handling customer complaints in the water sector a case of Nairobi region, Kenya by Mary Wangari Muoria

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Muoria, Mary Wangari

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Material type: Text

TextPublication details: June 2018Description: ix, 76 leaves ill. 30 cmISBN:

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Barcode
Special Collection	Main Campus Library	University of Eastern Africa, Baraton	Africana	Bar HE 1.502 .M86 2018 (Browse shelf(Opens below))	Not for loan	92528

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A thesis submitted to the Department of Management School of Business University of Eastern Africa, Baraton in partial fulfillment of the requirements for the Degree of Master of Business Administration (Management) by Muoria, Mary Wangari, June 2018

Includes bibliographical references

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