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Office correspondence made easy : master the basics of business letters, memos, and e-mail for all occasions.

Contributor(s): Material type: TextTextPublication details: New York : LearningExpress, c2008.Edition: 1st edDescription: xi, 145 p. ; 26 cmISBN:
  • 9781576856048
  • 1576856046
Subject(s): DDC classification:
  • 651.7/4 22
LOC classification:
  • HF5721 .O34 2008
Online resources:
Contents:
What's the difference? : letters and memos in the age of e-mail -- Writing made easy : quick cures for common writing problems -- A question of style : getting and keeping your readers' attention -- Announcements : now hear this! -- Complaints : keep it civil, see results -- Congratulations, get well greetings, and condolences : in good times and in bad -- Credit and collection : worth the effort -- Customer correspondence : spreading the word -- The job search : when the product is you -- Personnel matters : say it right -- References, recommendations, and introductions : making connections -- Replies : answering the mail -- Requests : the power to persuade -- Thank you : showing you care.
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Holdings
Item type Current library Home library Shelving location Call number Copy number Status Barcode
Books Books Main Campus Library University of Eastern Africa, Baraton Main Stack HF5721.O34 2008 C.1 (Browse shelf(Opens below)) Available 69005
Books Books Main Campus Library University of Eastern Africa, Baraton Main Stack HF5721.O34 2008 (Browse shelf(Opens below)) C.2 Available 69006

Includes bibliographical references.

What's the difference? : letters and memos in the age of e-mail -- Writing made easy : quick cures for common writing problems -- A question of style : getting and keeping your readers' attention -- Announcements : now hear this! -- Complaints : keep it civil, see results -- Congratulations, get well greetings, and condolences : in good times and in bad -- Credit and collection : worth the effort -- Customer correspondence : spreading the word -- The job search : when the product is you -- Personnel matters : say it right -- References, recommendations, and introductions : making connections -- Replies : answering the mail -- Requests : the power to persuade -- Thank you : showing you care.

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