Results of search for 'su:"Customer services"'

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1.	Image from Amazon.com	The innovation edge : creating strategic breakthroughs using the voice of the customer / William Bernard and Thomas F. Wallace. by Bernard, William Wallace, Thomas F. , jt. author Series: Executive breakthough series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Essex Junction, VT : Omneno, 1994 Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: HF 5415.5 .B368 1994 c1, ... Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	No-nonsense marketing : 101 practical ways to win and keep customers / Victor H. Prushan. by Prushan, Victor H, 1936- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: New York : John Wiley & Sons, 1997 Availability: Items available for loan: University of Eastern Africa, Baraton (1)Call number: HF 5415.13 .P78 1997. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Smart things to know about customers / Ros Jay. by Jay, Ros Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Oxford : Capstone, 1999 Availability: Items available for loan: University of Eastern Africa, Baraton (1)Call number: HF 5415.5 .J69 1999. Place hold Save to lists Add to cart (remove)
4.		Meeting customer needs / Ian Smith. by Smith, Ian, 1953- Series: Institute of Management series Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Amsterdam : Elsevier, 2003 Availability: Items available for loan: University of Eastern Africa, Baraton (1)Call number: HF 5415 .S634 2003. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	World-class customer satisfaction / Jonathan D. Barsky. by Barsky, Jonathan D Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Boston : McGraw-Hill, 1995 Availability: Items available for loan: University of Eastern Africa, Baraton (3)Call number: HF 5415.5 .B37 1995 c1, ... Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Boston : Irwin/McGraw-Hill, c2000 Online resources: Contributor biographical information Publisher description Table of contents Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: HD 9980.5 .Z45 2000, ... Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Customer service in the information environment / Guy St. Clair. Series: Information services management Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: London : Bowker-Saur, 1993 Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: Z 674.4 .S8 1993, ... Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Assessing financial access in Brazil / Anjali Kumar..et al. by Kumar, Anjali, (ed) World Bank Series: World Bank working paper ; no. 50 Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Washington, D. C : World Bank, 2005 Availability: Items available for loan: University of Eastern Africa, Baraton (1)Call number: Spc HG 2884 .A78 2005. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	Managing the guest experience in hospitality / Robert C. Ford, Cherrill P. Heaton. by Ford, Robert C. (Robert Clayton), 1945- Heaton, Cherrill P Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Albany, NY : Delmar/Thomson Learning, c2000 Availability: Items available for loan: University of Eastern Africa, Baraton (2)Call number: TX 911.3 .C8F67 2000 c.1, ... Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com	Strategic customer management : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel Lane, Nikala Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2009 Online resources: Contributor biographical information Publisher description Availability: Items available for loan: University of Eastern Africa, Baraton (6)Call number: HF5415.5.P54 2009, ... Place hold Save to lists Add to cart (remove)